Q1. Are you a manufacturer?
A: Yes, we have our own factory and lab.
Q2. What information do you need to tell me if you want to know the price of preparation?
A: -Quality, purity, color, form, using etc.
-Quantity you need
-Standard you want, such as USP.
Q3: How to confirm the Product Quality before placing orders?
A: You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to us and take the samples.
Q4:What’s your MOQ?
A: Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.
Q5: How about delivery lead time?
A: About 3-5 days after payment confirmed. (Chinese holiday not included)
Q6: How to start orders or make payments?
A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, Western Union or Paypal or Escrow(Alibaba).
Q7. How will you deliver the goods?
A: We have strong cooperation with DHL, TNT, UPS, FEDEX, EMS, China Air Post. For container products, we can do sea shipping. You also can choose your own shipping forwarder.